You may exchange or return all or part of your order within 14 days of receiving it, as long as the item(s) have not been used or worn.

Underwear, Sale items, and items sold at a discount are not eligible for return or exchange.

Please contact us first before sending back any items for refund or exchange. Contact us directly at store@scruff.com with your order number and reason for return.

Return shipping costs are the responsibility of the customer.

If you feel your item is damaged or defective please contact us directly at store@scruff.com including photos and any relevant information. We will get back to you within 3 business days.